Privacy Policy

Soluis understands that the information you trust us with is important to you, and we are committed to protecting and respecting your privacy.

This policy explains how, when and why we collect your personal information during the course of providing services to you, under what circumstances we may disclose your personal information to others, and how we keep it secure.

Who we are? 

Soluis Group Ltd. SC414386

Any questions relating to this policy should be directed to:  info@soluis.com

What information do we collect? 

We take your privacy seriously and only use personal information to contact you about relevant services, updates to our business, and respond to enquiries, where appropriate.

In processing data the following principles will be adhered to. Personal data will be:

  • Used lawfully, fairly and in a transparent way;
  • Collected only for valid purposes that are clearly explained and not used in any way that is incompatible with those purposes;
  • Relevant to specific purposes and limited only to those purposes;
  • Accurate and kept up to date;
  • Kept only as long as necessary for the specified purposes; and
  • Kept securely
  • Not shared with third parties for promotional purposes, unless otherwise stated and agreed to.

 

How do we use your personal data?

We may use your data for the following purposes, where there is legitimate interest, and consent.

  • The personalisation of content, business information or user experience
  • Account set up and administration
  • Delivering marketing and events communication
  • Internal research and development purposes
  • Provision of goods and services
  • Legal obligations (eg prevention of fraud)
  • Financial updates or audits
  • Recruitment and employee records – for specific information regarding this, please contact susan.lyons@soluis.com

 

How long do we store your data for? 

We will store personal data for as long as necessary depending on the contact requirements and legal obligations. This will vary depending on your relationship with the organisation.

Your rights.

We respect your right to access and control how we process and use your data. If you would like information on the data we hold for you, please contact info@soluis.com and we will respond within 30 days.

 

For more information your rights, visit the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals – the Information Commissioner’s Office.